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Online Services

We currently offer these facilities for patients:

  • To book, view, amend and cancel appointments
  • To order online, view and print a list of their repeat prescriptions for drugs/medicines.
  • To view online test result information

If you would like more information or to sign up to online access please contact Reception who will be happy to help.

Please note that in order to sign up for this service you will need to come into the surgery in person and bring with you one piece of photographic identification and one recent bank statement, utility bill or something else with your full address on, this must be dated within the last 3 months. If you do not have either of these forms of identification, please speak to the reception staff.

To sign up to Patient Access or the NHS App please click the links below

Patient Access          NHS App

What is proxy access?

Proxy access refers to access to online services by somebody acting on behalf of the patient and usually with the patient’s consent. To obtain formal proxy access a person must register at the practice for online access to the patient’s record, though the proxy does not have to be a registered patient at the practice.

Before the practice provides proxy access to an individual or individuals on behalf of a patient, an authorised member of staff at the practice must satisfy themselves that they have the explicit informed consent of the patient.

Adult patients with capacity may give informed consent to proxy access to the practice records about them.

Young people between the age of 11 and 16 who are competent may have patient access and also give consent to proxy access, if they have their own personal mobile and personal email address.

A legal basis will also be required. If the relative or person you wish to act on behalf of is aged over 11 years, consent from them for the proxy access must be provided to the Practice and recorded in either:

  • Verbal consent to the GP witnessing the consent.
  • Written consent. A signed consent form, or a letter from the relative or person, requesting that you are given proxy access. This form should also detail the level of access you will require, if you are uncertain about what access you require, please discuss this with the GP Practice. Examples include: access to book appointments and order repeat prescriptions only; or access to book appointments, order repeat prescriptions, view the patient’s medical records, share or download the patient’s medical records.

If you would like more information, please speak to reception.

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Knutsford Medical Partnership