Online Services

We currently offer these facilities for patients:

  • To book, view, amend and cancel appointments
  • To order online, view and print a list of their repeat prescriptions for drugs/medicines.
  • To send online non-clinical or non-urgent messages to the Practice
  • To view online test result information

If you would like more information or to sign up to online access please contact Reception who will be happy to help.

Please note that in order to sign up for this service you will need to come into the surgery in person and bring with you one piece of photographic identification and one recent bank statement, utility bill or something else with your full address on, this must be dated within the last 3 months. If you do not have either of these forms of identification, please speak to the reception staff.

What is proxy access?

Proxy access refers to access to online services by somebody acting on behalf of the patient and usually with the patient’s consent. To obtain formal proxy access a person must register at the practice for online access to the patient’s record, though the proxy does not have to be a registered patient at the practice.

Before the practice provides proxy access to an individual or individuals on behalf of a patient, an authorised member of staff at the practice must satisfy themselves that they have the explicit informed consent of the patient.

Adult patients with capacity may give informed consent to proxy access to the practice records about them. People aged 16 or above are assumed to be competent unless there is an indication that they are not. Young people under the age of 16 who are competent may also give consent to proxy access.

If you would like more information, please speak to reception.