Knutsford Medical Partnership

Repeat Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

• Using your NHS account (through the NHS website or in the NHS App)
• Using the GP online system AccuRX online form

These accounts show you all your repeat medicines and you can choose the ones you need.

You can also:

• Fill out a repeat prescriptions request form
• bring the paper form to the surgery, Monday to Friday, from 8am to 6.30pm

We do not take repeat prescription requests over the phone.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order your repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions.

Questions about your prescription

If you have questions about your medicine, your local pharmacist can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicine A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• contact us using the online form
• phone the surgery. Lines are open Monday to Friday 8am to 6.30pm. You can find the phone number for your surgery on our Home page

Medication reviews

if you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to make an appointment for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take your old medicines to the pharmacy you got them from. Do not put them in your household bin or flush them down the toilet.

About pharmacies

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs.uk).

Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.